Clients are human beings with emotions, desires, and needs. Unfortunately, in business, many have not learned how to treat people well. In the spirit of this Valentine’s day and weekend, I’m going to share with you simple things you can do to win, not just the business of your clients, but also their hearts. Say […]
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The idea of competing in a Super Bowl is the dream of every aspiring football player. Frankly, I grew up playing and watching others play soccer – the European equivalent of American football – so I’m no authority in the science and psychology of playing in and hoping to win the super bowl. As a resident […]
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There is new a MBA in town. This time, it does not take hours upon hours of boring lectures and endless research and writing of papers in the middle of the night. It is a wisdom from a fallen giant of our time. I call it is Mandela Business Acumen. (MBA). They are lessons every […]
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Every business depends on its customers to thrive. In an increasingly competitive social media driven market environment, SMBs have an obligation to develop strategies to grow their businesses. In the spirit of thanksgiving, here are three ways SMBs can show their appreciation to their customers and keep them coming and patronizing their goods and services: […]
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Over the past few weeks, the US economy has suffered about 24 billion dollars loss in GDP as a result of a prolonged battle over the Affordable Care Act otherwise known as Obamacare and the subsequent threat of government shutdown during the political negotiations to extend the county’s debt limit. While these we big issues […]
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