Starting your own business can be like having a baby — a very important life decision that might not always be a rational one. 9 months into your 9-5 insipid job and you might decide to take the proverbial exit from the freeway, onto the smaller more challenging road less traveled. But it’s not always […]
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Contrary to popular opinion, customers are actually, humans with desires, expectations and emotions. These days, business executives are often driven by the bottom line, forgetting that those who use their products and services are real human beings, not just numbers in a data-driven board room. Are you looking for new ways to grow your business […]
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According to a new study from Oxfam, the rich are getting richer, writes Cassie Weber of Quartz. The report indicates that eighty rich people are now controlling an equivalent of everything owned by the poorest 50% of the rest of the world combined. That is indeed an astonishing figure. Those who have managed through various […]
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Recently, the president of the United States, Barack Obama held the first ever U.S. – Africa Leaders Summit in Washington. The high profile conference attracted more than 50 heads of state and government with roughly $37 billion in investments generated during the three-day conference. It was a rare show of support for the continent of […]
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We’ve all heard that the customer is King! That notion is not going away anytime soon. The fact is, without the customer, none of your employees will receive a paycheck, neither will your business be profitable. That brings us to the question: how do you use excellence customer service to improve your business’s bottom line? […]
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Football, (call it Soccer, if you prefer the American pronunciation) remains the most popular sport in the world. As we all know, this year, the FIFA World Cup in currently going on in Brazil. Yes, football is a big game for entertainment, but it’s by no means a small business considering that according to a […]
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No matter the size of your business, it is imperative to benchmark yourself with best performing organizations in order to learn, grow and become successful. In this blog, I’m going to share three of the seven criteria for performance excellence, Baldrige, developed by the National Institute of Standards and Technology. Baldrige, is said to provide […]
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Over the years of working with small business owners and entrepreneurs, I’ve realized that most of them have a vision to grow their businesses. They also often have the passion and desire to succeed otherwise, they will not be running their own business. However, often, a lot of entrepreneurs lack the financial resources or technical […]
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